|
(formerly Human Error Prevention and Mitigation)
Testimonials
"This course made my understanding of my role in the PSM process for my company clearer, especially what to look for in PHAs and PSM audits."
- Michael Adams, PSM/RC Technician, NOVA Chemicals, Ltd.
"Interesting to learn how people in other industries deal with PSM culture & compliance. Excellent material to take home and use day by day."
- Allen Swaney, ES&H Coordinator, ONEOK Field Services
"I now have a clearer understanding of PSM and all the related elements."
- Mark Aschenauer, Facilities Supervisor, Saiden Technologies
Course Description
Understand Why Human Errors Occur
This 2-day course explores the underlying reasons why human errors occur. You will learn how to examine and categorize specific human errors to identify the conditions and situations that contributed to the mistakes. You will discover that most human mistakes are really caused by error-likely situations. These error-likely situations typically stem from weaknesses in the policies/practices that influence how we select, train, supervise, communicate with, and design the workplace for workers
Correct Human Performance Issues Before They Cause Problems
The information and techniques you will learn in this course will (1) help you correct human performance issues before they cause problems and (2) make your root cause analyses more thorough and effective.
Learn Practical Tools for Prevention and Mitigation of Human Errors
You will learn practical methods to address the conditions and situations that contributed to the mistakes, such as error-proofing, mapping, and development of system mental models.
Come Away with:
- A comprehensive course manual that includes notes, industry examples, and workshop
- Checklists, step-by-step instructions, and forms for several human error analysis techniques
- A copy of the book A Manager's Guide to Reducing Human Errors (published by the American Chemistry Council)
- A certificate of completion
How You Will Benefit
- Learn techniques to analyze your facilities, systems, and operations proactively and reactively
- Solve the tough human performance problems your facility has been struggling with using our prevention and mitigation approaches
- Learn how to assist others in your organization in dealing with the human performance aspects of your operations
Accreditation:
1.2 CEUs, 1.2 COCs, 2.0 CMs, ABIH approval #10-238 |
