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For more information on this course, contact Customer Service at 1-800-769-1199.
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Course Highlights
Operating and Maintenance Procedures
Day One - All Day
Introduction: What is an effective procedure?
• Workshop: Writing effective instructions
Regulations and standards for operating and maintenance procedures
• Deciding what procedures are needed
• Workshop: Developing a task inventory
Gathering information for a procedure
• The three “islands” of information
• When/why the procedure will be performed
• Main steps, substeps, details, hazards, precautions
• Workshop: Performing a task analysis
Formatting the procedures
• Document control features — headers and footers
• Introductory items — procedure titles, sections, and section titles
• Step-by-step formats
• Work documentation features
• Discussion: Which format(s) is right for your facility?
Writing step-by-step instructions
• 10 rules for writing the most effective instructions
• Workshop: Improving a set of step-by-step instructions
Day Two - Half Day
Addressing operating and maintenance limits and deviations in step-by-step procedures
• Defining “operating and maintenance limits,” “deviations” and related terms
• Identifying deviations that may occur, including:
• Errors of omission
• Errors of commission
• Defining procedural boundaries using:
• Conditional statements
• Warnings and cautions
• Workshop: Creating a procedure from the task analysis information
Addressing operating and maintenance limits and deviations in continuous operations
• Listing process parameters and setpoints
• Identifying the worst-case and more likely consequences
• Developing troubleshooting steps, preventive measures, and corrective actions
• Workshop: Developing a table of operating and maintenance limits and troubleshooting guidelines
Verifying, validating, and certifying procedures
• Workshop: Conducting a field walk-through
Managing changes to procedures
• What is considered a “change?”
• Protocol for making and distributing changes
• Timeliness vs. technical accuracy, quality assurance, and buy-in
• Developing your plan of action
Conduct of Operations
Philosophy of Reliable Operations
Building Blocks of Reliable Operations
• Equipment Control
• Operations Practices
• Communications
• Procedures
• Training
• Organization/Administration
• Philosophy
Management of Change
Continuous Improvement
Tailoring the Program Elements
Implementing Change |
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For more information on this course, contact Customer Service at 1-800-769-1199.
For more information on this course, contact Customer Service at 1-800-769-1199.
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