Course Description: This course is certified by RABQSA and is presented in partnership with Pillar Management Associates (the certified course provider). A course designed for those who will be planning and/or conducting audits of quality management systems under the ISO 9000 standard. Satisfies the training requirement for ISO 9001 Lead Auditor certification. How You Will Benefit Understand the benefits of documented quality assurance systems Gain knowledge of the requirements of ISO 9001:2008 and ISO 19011 Understand the principles and methods of performing audits against ISO 9001:2008 Be able to prepare, perform, and lead an audit Learn how to evaluate and report audit findings See how to apply for IRCA-approved Lead Auditor certification Accreditation: 2.6 CEUs, 2.6 COCs, 4.34 CMs, ABIH approval #10-274 For more information on this course, contact Customer Service at 1-800-769-1199.   Combine this course with Certified ISO 14001 Lead Auditor and SAVE! Learn More Combine this course with Certified OHSAS 18001 Lead Auditor and SAVE! Learn More Code Start/End Dates Location 27170 Sep 20-23, 2010 Hilton Garden Inn Las Vegas Strip | Las Vegas, NV Make reservations by 08/30/10 to get the room rate of $95 Tel: 1-702-453-7830 27258 Nov 1-4, 2010 ABS Institute | Houston, TX Location/Hotel Information For more information on this course, contact Customer Service at 1-800-769-1199. Course Highlights Quality Management Systems (QMS) and an Introduction to ISO 9001 History and Philosophy, Roles and Certification of ISO 9001 Auditors The QMS Audit Process Mock Auditing   Course Outline Day One Quality Management Systems Understand the application of quality management principles in the context of ISO 9001:2008 Relate the quality management system to the organizational products, including services, and operational processes Understanding quality terms & definitions Understanding process management Documentation used in the quality management system Day Two Quality Management Systems (continued) Understanding the requirements of ISO 9001:2008 Conformance to ISO 9001 and its relationship to other standards Auditing Understand the application of the principles, procedures and techniques of auditing The conduct of an effective audit in the context of the auditee's organizational situation Terms & Definitions Auditor Responsibilities: Personal attributes necessary for the effective and efficient conduct of a management system audit Principles of auditing Audit Planning On-site audit preparation Day Three Auditing (continued) On-site audit Audit report and closing Mock Audit Day Four Lead Auditing Establish, plan and task the activities of an audit team Communicate effectively with the auditee and audit client Organize and direct audit team members Prevent and resolve conflict with the auditee and/or within the audit team For more information on this course, contact Customer Service at 1-800-769-1199.   Carol Robinson, Pillar Management Frank Degar, Pillar Management For more information on this course, contact Customer Service at 1-800-769-1199.

Related Courses ISO 14001 Internal Auditor Certified ISO 14001 Lead Auditor Certified OHSAS 18001 Lead Auditor Onsite Course This course can be taught at your facility. Find out more.