Course Description The objective of this course is to provide participants with the knowledge and practical skills in conducting a true root cause investigation, developing effective corrective actions to prevent recurrences and to understand the importance of identifying sources of potential nonconformities for the proposition of effective preventive actions. How You Will Benefit: You will learn the difference between: Nonconformities and observations Actual and potential nonconformities Correction and preventive actions. Use of proven techniques for: Identification of root causes, Review of effectiveness of actions. Analysis of process indicators to identify trends and sources of potential nonconformities. Accreditation: 0.7 CEUs, 0.7 COCs, 1.17 CMs, ABIH approval #10-281 For more information on this course, contact Brett Byall at 1-281-673-2842. Code Start/End Dates Location 27242 Sep 27, 2010 ABS Institute | Houston, TX Location/Hotel Information For more information on this course, contact Brett Byall at 1-281-673-2842. Course Highlights The importance of the differences between Nonconformities and observations; Actual and potential nonconformities; Correction and preventive actions. Use of proven techniques for Identification of root causes, 5 Why's - Fault Tree - Ishikawa - Events Tree. Review of effectiveness of actions. Analysis of process indicators to identify trends and sources of potential nonconformities. For more information on this course, contact Brett Byall at 1-281-673-2842.   Lelio Safreitas Paul Levy Jay Slaughter You may also fax your questions to 1-281-673-2931 For more information on this course, contact Brett Byall at 1-281-673-2842.