Course Description An RCA Methodology Tailored to the Maritime Industry This course is a special adaptation of our root cause analysis (RCA) and incident investigation techniques for the maritime industry. This course was developed in partnership with American Bureau of Shipping (ABS) and uses their Guidance Notes on the Investigation of Marine Incidents as a reference. We have modified the terminology, examples, and workshops to address the specific issues associated with maritime applications. Realistic Examples and Workshops The incident investigation and RCA techniques you will learn in this 2-day course are state of the art. Realistic industry examples, and workshops are used extensively throughout the course to illustrate key points and allow you to practice your new skills. Learn Our Step-by-Step Approach The focus is on teaching you how to gather data, analyze data for causal factors, fill gaps in data, determine root causes, and write effective recommendations. You will receive the SOURCE™ Investigator's Toolkit that includes checklists, forms, and guides to help your personnel perform efficient, effective, and consistent investigations. Anyone wishing to lead effective investigations of complex incidents and design a successful RCA program should attend. Take this course with its companion course, Human Error Prevention. What Makes Our Course Unique? A low ratio of students to instructors, which provides extensive interaction with your expert instructor during the course An approach tailored to the maritime industry so you know it will be practical and applicable to your organization It is taught by experts who have practical industry experience How You Will Benefit Get valuable hands-on experience in this workshop-intensive course Receive our SOURCE™ Investigator's Toolkit, which contains forms, checklists, and flowcharts to help you: Collect and analyze data Develop effective recommendations Write concise reports Use our model investigation program to rapidly develop your organization's program Meet others from your industry and learn how they are dealing with the practical program issues you face daily Receive copies of the course notes and problem solutions Accreditation: 1.2 CEUs, 1.2 COCs, 2.0 CMs, ABIH approval #10-287 For more information on this course, contact Customer Service at 1-800-769-1199. Combine this course with ISPS Code Security Officer and SAVE! Learn More Code Start/End Dates Location 27700 Aug 24-25, 2010 Crowne Plaza Hotel | Norfolk, VA Make reservations by 08/03/10 to get the room rate of $109 Tel: 1-757-627-5555 27128 Sep 21-22, 2010 ABS Institute | Houston, TX Location/Hotel Information 27287 Dec 1-2, 2010 ABS Institute | Houston, TX Location/Hotel Information For more information on this course, contact Customer Service at 1-800-769-1199. Course Highlights Basics of incidents and investigations Analyzing data Identifying root causes Developing recommendations Completing the investigation Initiating investigations Gathering data Selecting problems for analysis Results trending and assessment Investigation programs SOURCE™ Investigator's Toolkit Workshop: Simulated incident investigation Course Outline Day One - 8:00 a.m. to 5:00 p.m. Basics of Incidents and Investigations Three principles for achieving operations excellence Root cause/management system approach to RCA Goals of incident investigation/RCA Terminology: Performance gaps (causal factors), root cause, management system, safeguard Workshop: Identifying performance gaps (causal factors) and root causes Overall incident investigation management system and overview of the course Analyzing Data Fault tree analysis Workshop: Developing simplified fault trees Causal factor charting Workshop: Developing causal factor charts Identifying Root Causes What is a root cause? Procedure for identifying root causes The Root Cause Map™ Workshop: Identifying root causes Developing Recommendations Key recommendation concepts Four levels of recommendations Recommendation hierarchy Day Two - 8:00 a.m. to 5:00 p.m. Completing the Investigation Writing investigation reports Resolving recommendations Evaluating the investigation process Initiating Investigations Securing the scene Beginning the investigation Incident classification Incident management tasks Investigation teams Gathering resources Gathering Data Five types of data: people, physical, paper, electronic, and position Fragility of data Workshop: Identifying data needs Selecting Problems for Analysis Near-miss and accident investigations Determining which incidents to analyze Workshop: Classifying incidents Results Trending and Assessment Overview of results trending and assessment Investigation Programs Overall program development Common accident investigation/RCA program problems SOURCE Toolkit SOURCE™ Investigator's Toolkit - useful data collection forms Pocket guide to investigation Workshop: Simulated incident investigation For more information on this course, contact Customer Service at 1-800-769-1199.     This course is taught by consultants who have many years of experience in maritime incident investigation and root cause analysis.   Walt Hanson 1-865-671-5828 whanson@absconsulting.com Lee Vanden Heuvel 1-865-671-5848 LNV@absconsulting.com For more information on this course, contact Customer Service at 1-800-769-1199.

Related Courses Root Cause Analysis and Incident Investigation Onsite Course This course can be taught at your facility. Find out more. Related Software RootCause LEADER. Quickly identify the root causes of any type of incident, event, accident, near miss, reliability problem, quality impact, or business loss. Related Services ABS Consulting assists with investigations of safety, reliability, quality, production, or environmental losses with proven, structured analysis techniques. Call our 24-hour help line at (865) 368-4357.